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For Lenders and Finance Companies

Operational Vendor for Borrower Authorized Voluntary Returns

Operational vendor for borrower authorized voluntary returns in Massachusetts. Documentation protocols aligned with M.G.L. c. 255B, 209 CMR 18.00 and 940 CMR 7.00. Reduce forced repo costs while maintaining full regulatory compliance. Before Repo is not a credit counseling agency, credit repair company, debt settlement company, loan modification company or law firm.

Our Operational Role

  • Signed customer authorization on file before pickup.
  • Vehicle condition documentation with photos and mileage.
  • Driver and keys authorization verification.
  • Pickup coordination on the agreed timeline.
  • Delivery confirmation to the lender designated location.
  • Documentation packet provided after each case.

What We Do Not Do

  • We do not advise borrowers about credit, debt or loan terms.
  • We do not provide credit counseling, credit repair or debt settlement.
  • We do not negotiate or modify loans.
  • We do not provide legal advice to borrowers.
  • We do not provide insurance claim advice.
Vendor Packet

Download our vendor packet.

4-page PDF with the problem, the solution, per case pricing, and next steps for a 30 day pilot. Personalized with your institution name.

Request Lender Partnership Information

Tell us about your service area, monthly case volume and operational expectations. We will follow up with our vendor packet.

Lender Partnership Request